How to create a new MetroQuest Survey:
- Click on the “Create Survey” button. Clicking this will take you to the Create Survey Screens. Don’t worry if you don’t have everything ready because you can change the information later.

- Select the project phase by using the drop-down menu. These categories are used internally to help us understand your goals better.
- Gathering Priorities to learn more about the public’s preferences.
- Considering Options to add more ideas on alternative directions to your Project.
- Reviewing Draft Plans to refine the final options.
- Select a project type and subtype from the drop-down menu. Select the project type that you correlate with the most.
a. Land Use
i. Urban Design
ii. Zoning
iii. Park
iv. Comprehensive
v. Sustainability
vi. N/A
b. Transportation
i. Bike
ii. Mobility
iii. Corridor
iv. Parking
v. Transit
vi. Long Range
vii. N/A
c. Real Estate
i. Greenfield
ii. Infill
iii. Brownfield
iv. N/A
d. Utilities
i. N/A
e. Other
i. N/A
- Fill out your project scale. MetroQuest recommends using a project website where you can include more details about your project. This is where your MetroQuest Survey will live throughout your engagement period. Keep in mind that this is not necessary during the Create Phase and can be filled out later.

- Enter your Survey name. Choose your Survey’s primary language using the drop-down menu. Want to create a second language Survey?
- Set the Launch and End date for your Survey. Give yourself at least three weeks from the create date to complete the rest of the phases.
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- Phase 2 – Design: Choose the Screen types you want to use.
- Phase 3 – Build: This phase takes the longest because this is where you build your Survey to fit your project. We suggest giving yourself about 2 weeks.
- Phase 4 – Pre-Launch: Once you finalize you can push your Survey into the Pre-Launch Phase for testing. MetroQuest requires 5 business days to test your Survey fully as well as review it for possible revisions.
- Phase 5 – Engage: This phase is where your Survey is live and actively collecting data.
How to use the Date and Time picker:
- Click within the box.
- Pick the desired Launch/End date.
- Pick the desired Launch/End time.
On the Create Survey Screen, the default launch date is set to 28 days from the creation date and the end date is 56 days after the launch date. Meanwhile, the launch and end time will be shown in your device's timezone (i.e., computer) rounded down to the nearest hour.
For example, if you open the Create Survey Screen on January 1, 2021, at 3:45 pm pacific time, the default launch date and time is set to:
01/29/2021 at 15:00 UTC-08:00
This is because 3:45 pm is 15:45 which would round down to 15:00. UTC-08:00 indicates Pacific Standard Time is 8 hours behind UTC (Universal Time Coordinate). If you are in an alternate time zone, this will be different. The end date and time follows similarly and will be set to:
03/26/2021 at 16:00 UTC-07:00
Please note if your region observes seasonal time changes as you see in this example. The defaults are set so that the Survey will run for a full 56 days regardless.
Date and Time can easily be changed from the default. You can change the Date and Time before your Survey goes live in the Survey Settings.
We provide you with the Time Zone Conversion tool on the left.

- Target number of participants: Select the participant numbers you will be over the moon for!
- Enter the State or Province your Survey is located.
- Click on the “Finish” button to save. This will initialize the creation of your Survey and you will be ready to move on to the Design Phase.
- Click on the “Show suggested Surveys” if you would like to view templates on the information you have provided. To learn more about this feature, please visit our Survey Template Library support article.