Survey Settings from Survey Overview

Survey Settings is where you change the information entered during the Create Phase, edit your Schedule, and where you find your Launch Button and more settings useful to you.

Schedule Schedule is to keep track of important milestones you need to reach to get to your target launch date.

Build: Please give yourself at least 2 weeks for this phase because this is when you configure the Survey to fit your Project. You can change the date if you need less or more time.

Pre-Launch: During this phase, you can change your Launch date. Please keep in mind that MetroQuest Support requires 5 business days to test your Survey. During the Pre-Launch phase, you can strategize any outreach plans and set up a Project Website. You can find more information about outreach plans and project sites on the Best Practices page.

Engage: Your MetroQuest Survey is now live and actively collecting data! You can change the End Date of your Site here. You can view your Survey’s progress at the Data Center.

For more information on how to change your launch and end date, please refer back to our Create Phase support article.

Campaigns

Create different Campaign IDs to distinguish where participants are accessing your Survey

1) Enter a unique Campaign ID and LABEL

The most common Campaigns are Facebook and Twitter. For Facebook, we suggest using “fb” and “tw” for Twitter as the Campaign ID.

Don’t use ‘ ” or / in the Campaign ID
The Campaign ID must be under 100 characters
The LABEL must be under 250 characters

Use the LABEL to enter a description for the CAMPAIGN ID you created.

2) Click on “Create.”

Once you create your “CAMPAIGN ID,” click on “COPY” and paste your URL to your platform or browser of choice.
To modify your “CAMPAIGN ID” or “LABEL,” make the change and click on the update button.
To delete your “CAMPAIGN ID,” click on “-“. Once your Survey is in the Pre-Launch phase, you cannot delete or edit any existing campaign ID.
Kiosk Mode: Check this box to refresh the Survey after 5 minutes of inactivity.

In Data Center, you can distinguish where your traffic came from on both Interactive Reports and downloadable Excel downloads. This helps you understand each campaign’s success and use that information to strategize your outreach plan for your upcoming project.

Launch Button

Find your customizable Launch Button here. You can add this to your Project Website by adding the HTML embed code.

Preview of the launch button
Customizable feature
1. Shape:
  1. Round Corners:
  2. Round Rectangle:
  3. Rectangle:
2. Size:
  1. Small: 11px font size
  2. Medium: 14px font size
  3. Large: 20px font size
3. Text: You can type in whatever you want to show on your launch button. The button will be scaled to the written content.
4. Button Colour: You can select a color from the picker or use the HEX code to fit your branding.
5. Text Colour: You can select a color from the picker or use the HEX code to change the text color.
6. Include icon?
  1. MQ Logo:
  2. Arrow:
  3. Star:
  4. Checkmark:
HTML Embed code: Click anywhere in the box to copy the embed code.

Survey Details

Survey Details is where you change the information entered during the Create Phase. The information here is for internal use and will be kept confidential.

Survey Manager

Survey Manager tab allows you to add and/or remove contact person(s) for the Survey.

The survey Manager will receive all automated notifications and correspondence, including upcoming scheduled phase changes, Phase change confirmations, and Survey testing results in the Pre-Launch phase. The Survey Manager must be available and accessible for updates.

Use the dropdown menu to select users to be added or removed as the Survey Manager.

Advanced

Mark as Internal: This is a flag to ensure that the Survey Manager does not receive notifications or correspondence about the Survey. This is most commonly used for test Surveys as these do not enter Pre-Launch or the Engage Phase
Remove Site: Removing the Survey will remove it from your Site Dashboard.